Björn SchusterSite Manager, Division Manager Business Development N+P Informationssysteme GmbH
New business models in service based on the digital twin
Increasing digitization is forcing medium-sized manufacturing companies to realign their business models and processes. On the one hand, there is a need to learn more about the use of one's own machines/plants. On the other hand, customers expect additional digital offers (services) when buying a machine/plant, from simple monitoring to predictive maintenance. In order to be able to provide such digital services and billing models, a secure and highly available software environment is required. This forms the basis for the provision and operation of these services.