Sebastian HerzogNTT DATA Business Solutions AG
Industrial smart scale solution with Digital Voice Assistance on the shop floor
Let us introduce to you how innovative technologies can help solving problems in industrial environments and improve quality as well as performance. In order to do that, we developed a case-study of a smart scale and digital assistance solution together with our customer. A smart industry scale ensures correct packaging of manufacturing orders, and a digital assistant guides a worker through the packing process of the current order. Paper written and potential out of date packing instructions were exchanged for digital, up-to-date information, either displayed on a touchscreen or can be requested hands free via voice in collaboration with a digital assistant.
Our backend ensures, that all information is fetched on-demand from a SAP S4/HANA backend, so that information is up to date at any given time. It orchestrates this information between all connected systems, such as the scale and the digital assistant, which lies in the cloud. By storing the needed information in the material master data, the worker always has the correct instructions to his current manufacturing order (single source of truth).
By listening and understanding the customer’s needs we were able to develop a solution which really improves his daily life by using new and innovative technologies.